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Rider being dropped off safely at a residence

Trust

Trust is built through visible standards.

Find the policies, safeguards, reporting routes and feature states behind the Drivver experience. We distinguish what is available from what is planned.

Safety

Practical guidance, category rules, trip standards, incident reporting and emergency limitations.

Visit Safety Centre

Privacy

What Drivver collects, why it is used, who receives it, how long it is kept and what choices or request routes are available.

Visit Privacy Centre

Security

Account protection, fraud warnings, official channels, vulnerability reporting and responsible data handling.

Read Security

Marketplace integrity

Eligibility, conduct, ratings, fraud controls, account decisions, human review and appeals.

Marketplace Standards

Commercial transparency

Rider price explanations, driver fixed-token schedule, promotions, payments, cancellations and refunds.

See Pricing

Official channels

Verify Drivver websites, apps, support and payment channels — avoid fake agents.

Verify Official Drivver

Feature states.

Every feature on this site is labelled with its actual state.

Available Available in selected cities In controlled testing Planned

Legal & Policies

Terms, notices and platform policies.

Legal Centre

Product Updates

Approved, meaningful improvements, written up once they're live.

Product Updates